Shipping and Returns Information
Welcome to Lady Ryu's Shipping & Returns page. We understand that getting your Kink Related Items order promptly and safely is important. Here you'll find all the details you need about our shipping process and return policy. We aim to provide excellent value and discreet service.
Delivery: Prompt and Value for Money
At Lady Ryu, we know you're eager to receive your order. We prioritize getting your purchases to you quickly and efficiently. Shipping costs apply to all orders. [[Optional: Add specific shipping rates or link to a shipping rates table]]. We are committed to providing value for money, ensuring your shipping costs are reasonable.
Packaging: Discreet and Secure
Your privacy is paramount. All orders are packaged discreetly. Soap bars and candles are carefully wrapped in bubble wrap to prevent damage. Clothing items are securely packaged to protect them from moisture. We ensure your order arrives safely and without revealing its contents.
Returns Policy
We want you to be satisfied with your Lady Ryu purchase. However, due to the nature of our products, some restrictions apply to returns:
- Used Panties and Socks: For hygiene reasons, used panties and socks are non-refundable, and soap bars when already used.
- BDSM Candles: BDSM candles can be fully refunded if you have a valid reason and can provide evidence (e.g., damage during shipping). Please contact us at kinkydesires@ladyryu.co.uk within 14 days of receiving your order to initiate a return.
If you have any questions or concerns about your order, please don't hesitate to contact us at kinkydesires@ladyryu.co.uk or call us at [[working on it]].